If you have changed any settings, click Save in the Internet Proxy Connection details screen. If the test fails, try one of the following solutions:

Under Dameware Internet Proxy, click Edit Details, and then click the Test connection button.Click Next, and then click Advanced Configuration.Open the Configuration Wizard on the computer with the Dameware Internet Proxy running: See the Dameware centralized installation system requirements and the 'Modify your firewall or router' sections of the Dameware Centralized Installation Guide for more information.Ĭan you access the Dameware Internet Proxy from the Internet? If you have installed the Dameware Internet Proxy in your DMZ, you must open the Dameware communication ports on your firewall or router.

See the 'Modify your firewall or router' section of the Dameware Centralized Installation Guide for more information.Īre the Dameware communication ports open on your DMZ? Also ensure that you open ports on your outward facing firewall and router. See the Dameware Centralized Installation Guide for more information.Īre the ports you use for the Internet Proxy open?Įnsure that the ports used for communication are open on the computer running the Dameware Central Server and the Dameware Internet Proxy. Ensure that the component pairing password from the Internet Proxy matches the component pairing password entered in the Configuration Wizard on the Central Server. Open the Configuration Wizard on both the computer with the Central Server running and the computer with the Dameware Internet Proxy running. If it is closed, the Internet Session also closes.Īre the Dameware Central Server and the Dameware Internet Proxy successfully paired? The connection dialog box must remain open while you wait for the End User to connect to the Internet Session. If you cannot successfully connect to another user with an Internet Session, check the following scenarios. Dameware Internet Session troubleshooting tips

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